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PRIVACY POLICY

Change It Up Ltd

Last updated: 26/02/2026

  1. Who We Are

Change It Up Ltd (“we”, “us”, “our”) provides workplace training, learning materials, webinars, and related resources.

We are committed to protecting your personal data and respecting your privacy.

  1. What This Policy Covers

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

  • Visit our website
  • Download training materials or resources
  • Register for or attend webinars or online training
  • Contact us via forms, email, or social media
  • Book or attend training (individual or corporate)

  1. The Personal Data We Collect

We may collect and process the following types of personal data:

  1. a) Information You Provide Directly
  • Name
  • Email address
  • Job title and organisation
  • Billing and invoicing details
  • Training booking details
  • Information you provide in forms, surveys, or emails
  1. b) Automatically Collected Data

When you visit our website, we may collect:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies and similar tracking technologies

(See Section 10 for cookies.)

  1. How We Use Your Data

We use personal data to:

  • Provide access to training materials, webinars, and downloads
  • Manage bookings, attendance, and course access
  • Communicate with you about training, updates, or changes
  • Issue invoices and manage payments
  • Improve our website, services, and user experience
  • Meet legal, regulatory, or contractual obligations

We do not sell personal data to third parties.

  1. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract – where data is needed to deliver training or services
  • Legitimate interests – to operate, improve, and market our services appropriately
  • Consent – for marketing communications where required
  • Legal obligation – for tax, accounting, or regulatory compliance

You can withdraw consent at any time.

  1. Marketing Communications

If you opt in, we may send you:

  • Training updates
  • Educational content
  • Information about relevant services or events

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly

We do not send unsolicited marketing where consent is required.

  1. Sharing Your Data

We may share your data only where necessary, including with:

  • IT, website, and email service providers
  • Webinar and online course platforms
  • Payment and accounting providers

All third parties are required to:

  • Process data securely
  • Use data only for agreed purposes
  • Comply with UK GDPR requirements

  1. Data Storage and Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Secure systems and access controls
  • Reputable third-party platforms
  • Limited access on a need-to-know basis

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.

Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

  1. Cookies

Our website uses cookies to:

  • Improve functionality and performance
  • Analyse website usage
  • Enhance user experience

You can manage or disable cookies via your browser settings. Some site features may not function correctly without cookies.

  1. Webinars and Online Training

When you register for webinars or online training:

  • We collect details necessary to manage access and attendance
  • Sessions are not recorded unless clearly stated in advance
  • Attendance data may be used for internal reporting

Training materials are subject to our Training Terms & Conditions.

  1. Third-Party Links

Our website or materials may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on our website.

  1. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Change It Up Ltd
Email: info@changeitupuk.co.uk

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).